Established in 1999, Government Supply Services, LLC is your run-of-the-mill small business. The company specializes as a facilities supplier, providing office, medical first aid, breakroom, janitorial, and industrial supplies/equipment to federal and state commercial business entities.
It supports government agencies like the Department of Transportation and large corporations with their B2B diversity spend programs targeted at Disadvantaged Business Enterprises (DBE). Likewise, GSS partners with small businesses as a pipeline to profitable deals with agencies and corporations looking to connect with services like medical chamber cleaning, transportation, and relocation.
Like many of the businesses we’ve profiled here at the Black Directory, GSS stands out and provides remarkable services.
Successful Black-owned businesses aren’t just the ones disrupting entire industries with new and thrilling products. They don’t have to make the best tacos in LA or produce exciting wines that attract the attention of retail giants like Walmart.
Success can also come from doing great business while delivering solid, dependable service. And today, we’re honored to celebrate GSS for its business achievements and the company’s impact on its community.
Gregory Modica, the youngest of ten boys and one girl founded GSS in El Dorado, Arkansas, where the company has its headquarters today. According to Modica, the idea for the business took root when, after honorable military service and discharge as a Service Disabled Veteran, he returned home to find limited opportunities for people like him.
Modica moved back home to take care of his mom when his dad, a WWII veteran passed away. With the added responsibility as caregiver to his mother, who was diagnosed with ovarian cancer, Modica knew he needed to find a unique solution that would provide the resources and freedom to maintain his caregiver role.
Applying all his experience as a military officer, former plant manager, and licensed pilot, he came up with what seems, in hindsight, a simple solution. He started an office supply company that would go on to receive contracts from the Department of Veterans Affairs and the Department of Defense.
Although funding challenges and thin communal support hampered him, Modica grew GSS inch by inch into the established procurement company it is today.
GSS provides a mammoth selection of one million-plus products from several distributor partners, including Staples Inc. and Grainger Inc. Additionally, the company maintains an e-Market where federal, state, and private entities can resolve procurement challenges seamlessly and with rapid delivery.
But this is just the beginning. Modica’s vision is for GSS to become “the go-to e-procurement marketplace for office, industrial and medical supplies.” With the establishment and steady growth of the company’s e-Market, that dream may not be long in coming true.
While GSS has become successful by supporting its clients with high-quality products, Modica says it’s not just about business. “GSS has allowed me to create meaningful relationships with customers and vendors and help people by giving back,” he says.
“It’s not about transactions; it’s about relationships! You need transactions because you’ve got to make money but you also need that relationship. Customers, sometimes they just need you to understand and meet them where they are in that moment.” And that’s what matters most, according to Modica.
He’s quick to point out that carrying on business in this manner can be rigorous and time-consuming. Nevertheless, “honesty and quality services and products, produces revenue.” His advice to other small business owners is to “just do [their] best and in that [they’ll] find honor.” “Do what you say when you say, and when unpreventable changes happen, let your customers and those depending on you know first.”
Modica credits his faith and religious upbringing for the success of GSS. Giving back is the core foundation of GSS which means God, Service, Self. And in giving back some of the grace he has enjoyed, his company supports military veterans’ service organizations, child welfare, local community organizations, and initiatives promoting equality, inclusion, and justice.